ONLINE RETURNS

We want you to be completely satisfied with your purchase. If you are not entirely pleased with your order, simply return the merchandise within 30 days in its original condition. We will happily exchange your order or refund your purchase price on all regular price merchandise. Sale items are FINAL SALE.

Exchanges & Refunds
To return a selection for an exchange or refund, there are two options: 

Option #1
Affix the PRE-ADDRESSED RETURN LABEL included with the shipment to the outside of the package. For USPS returns, take the package to your local post office. For FedEx ground returns, call 1-800-GOFEDEX to schedule a pickup or by taking the package to your local FedEx Location

Option #2
Simply send back your purchase using a carrier of your choice in its original condition within 30 days along with the original receipt to: 

The Shoe Spa
Returns Department
10953 N. Military Trail
Palm Beach Gardens, FL 33410



No additional shipping charges will be applied for exchange orders when the shipping address is within the continental U.S.. Normal shipping charges will be applied for exchange orders from addresses outside the United States and also for addresses in Alaska and Hawaii. Returned items will be credited to the original method of payment, excluding shipping charges. For our international customers, please note that any Customs or Duties fees associated with a return will be your responsibility. Also, please be sure to indicate the reason on the Return/Exchange form. For your protection, we advise that you ship with a carrier that provides insurance and a tracking number for your package.